Cookie Policy

1. Introduction

Welcome to ChartWise Academy. This Cookie Policy explains how ChartWise Academy ("ChartWise Academy," "we," "us," or "our") uses cookies and similar technologies when you visit or use our website, chartwiseacademy.com, and related online services (collectively, the "Website"). This Policy explains:

• What cookies are;
• Why we use cookies;
• The types of cookies we may use;
• How cookies may be used for essential functions, analytics, preferences, security, and marketing;
• How you can manage or disable cookies; and
• How to contact us regarding cookies and privacy.

This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions.

↑ Back to top

2. What Are Cookies?

Cookies are small text files that websites place on your computer, smartphone, tablet, or other device when you visit a website. Cookies allow a website to recognize your browser or device and remember certain information about your visit. Cookies may help websites:

• Function properly;
• Remember your preferences;
• Keep you logged in;
• Maintain shopping carts or course enrollment sessions;
• Improve website performance;
• Understand how visitors use the Website;
• Provide security and fraud prevention;
• Measure the effectiveness of communications and marketing; and
• Provide relevant content or advertisements where applicable.

Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a specified period or until you delete them.

↑ Back to top

3. Why ChartWise Academy Uses Cookies

We may use cookies and similar technologies for legitimate operational, analytical, security, and personalization purposes. Depending on how the Website is configured, cookies may help us:

• Operate and maintain the Website;
• Authenticate registered users;
• Remember user preferences;
• Maintain course enrollment and learning sessions;
• Process transactions and payments;
• Protect accounts and transactions;
• Detect fraudulent or suspicious activity;
• Analyze Website traffic and usage;
• Understand which pages and content are most useful;
• Improve Website design and functionality;
• Measure marketing campaigns;
• Remember communication preferences;
• Provide personalized Website experiences; and
• Support advertising or remarketing activities where such services are enabled.

↑ Back to top

4. Types of Cookies We May Use

We may use the following categories of cookies.

4.1 Strictly Necessary Cookies

These cookies are necessary for the Website to function properly. They may be used for:

• User authentication;
• Login sessions;
• Security;
• Course access;
• Shopping-cart functionality;
• Payment processing;
• Form submissions;
• Session management;
• Load balancing; and
• Other essential Website functions.

Because these cookies may be necessary for the operation and security of the Website, disabling them may cause certain Website functions to stop working.

4.2 Functional or Preference Cookies

These cookies allow the Website to remember information that changes how the Website behaves or appears. For example, they may remember:

• Language preferences;
• Region or location preferences;
• Display preferences;
• Previously selected settings;
• Course or learning preferences; and
• Other customization choices.

These cookies help provide a more convenient and personalized experience.

4.3 Analytics and Performance Cookies

We may use analytics cookies to understand how visitors interact with our Website. These cookies may help us understand:

• Number of visitors;
• Frequently visited pages;
• Time spent on pages;
• Navigation patterns;
• Traffic sources;
• Device and browser information;
• Website performance;
• Errors or technical problems; and
• General user engagement.

We may use third-party analytics services where appropriate. Analytics information is generally used in aggregated or statistical form to improve our Website and educational services.

4.4 Security and Fraud-Prevention Cookies

Certain cookies or similar technologies may be used to protect our Website, users, and transactions. These technologies may help us:

• Detect suspicious activity;
• Prevent unauthorized access;
• Protect user accounts;
• Detect automated abuse;
• Reduce fraudulent transactions; and
• Maintain Website security.

4.5 Advertising and Marketing Cookies

Where enabled, we may use advertising or marketing technologies to understand the effectiveness of our marketing activities and to present relevant information about ChartWise Academy. These technologies may help us measure:

• Advertisement impressions;
• Advertisement interactions;
• Campaign performance;
• Website conversions;
• Course-related marketing activities; and
• User interactions following marketing campaigns.

Third-party advertising providers may place or access cookies subject to their own privacy policies and applicable requirements. We will seek consent where required by applicable law before placing non-essential advertising or marketing cookies.

4.6 Social Media and Third-Party Content Cookies

Our Website may contain links, embedded content, videos, social-media features, payment services, or other third-party functionality. Such third parties may use cookies or similar technologies. Examples may include:

• Video platforms;
• Social-media platforms;
• Payment providers;
• Analytics providers;
• Advertising platforms;
• Email or marketing platforms; and
• Other integrated services.

The use of cookies by these third parties is governed by their respective policies and practices.

↑ Back to top

5. First-Party and Third-Party Cookies

Cookies may be placed directly by ChartWise Academy or by third-party service providers.

First-party cookies: These are cookies placed by ChartWise Academy or by service providers operating on our behalf.

Third-party cookies: These are cookies placed by third parties whose services are integrated into our Website. Third-party cookies may be used for purposes such as:

• Analytics;
• Payment processing;
• Security;
• Advertising;
• Video playback;
• Social-media functionality; and
• Other Website services.

We do not control all third-party cookie technologies. Users should review the privacy and cookie policies of relevant third-party providers.

↑ Back to top

6. Cookie Consent

Where required by applicable law, we may display a cookie consent banner or preference-management tool when you first visit our Website. Depending on the technologies used, you may be able to:

• Accept all cookies;
• Reject non-essential cookies;
• Accept only necessary cookies;
• Customize cookie preferences; or
• Change your preferences later.

Your choices may be stored using a cookie or similar technology so that we can remember your preferences.

↑ Back to top

7. Managing Cookies Through Your Browser

Most web browsers allow users to control cookies through their settings. You may be able to:

• View cookies stored on your device;
• Delete existing cookies;
• Block cookies;
• Block third-party cookies;
• Receive warnings before cookies are stored; or
• Automatically delete cookies when the browser is closed.

However, disabling certain cookies may affect Website functionality. For example, disabling essential cookies may prevent you from:

• Logging into your account;
• Accessing certain courses;
• Completing transactions;
• Using certain Website features; or
• Maintaining a secure session.

↑ Back to top

8. Cookie Preferences and Withdrawal of Consent

Where our Website provides a cookie preference mechanism, you may change your preferences at any time. If you previously consented to non-essential cookies, you may withdraw or modify that consent through the available cookie settings mechanism. Withdrawing consent does not necessarily affect the lawfulness of processing that occurred before consent was withdrawn.

↑ Back to top

9. Do Not Track Signals

Some browsers and devices provide "Do Not Track" or similar privacy signals. Because there is currently no universally consistent technical standard for interpreting all such signals, our Website may not respond to every browser-based Do Not Track signal. Where applicable law requires a particular response to recognized privacy signals, we will follow the applicable requirements.

↑ Back to top

10. Cookies and Personal Information

Some cookies may collect information that can be associated with an identifiable user or device. Depending on the circumstances, information collected through cookies may include:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of visits;
• Website interaction information;
• Login/session information; and
• Cookie identifiers.

We handle personal information collected through cookies in accordance with our Privacy Policy and applicable law.

↑ Back to top

11. Cookies Used for Educational Services

ChartWise Academy provides financial education relating to areas including:

• Intraday trading;
• Swing trading;
• Options trading;
• Investment;
• Commodity trading;
• Cryptocurrency;
• Forex;
• Technical analysis;
• Fundamental analysis;
• Quantitative trading;
• Algorithmic trading;
• Risk management; and
• Trading psychology.

Cookies may be used to support educational functionality such as:

• Course login;
• Course enrollment;
• Progress tracking;
• Learning-session management;
• Video or educational-content access;
• Quiz or assessment functionality;
• User preferences; and
• Communication related to courses or services.

Cookies do not change the educational nature of our content or constitute investment advice.

↑ Back to top

12. Cookies and Payments

If you purchase a course, service, subscription, or other product through our Website, payment-related cookies or similar technologies may be used by ChartWise Academy or our payment service providers. These technologies may be necessary for:

• Secure payment processing;
• Transaction authentication;
• Fraud prevention;
• Maintaining payment sessions; and
• Completing transactions.

We may not directly control cookies placed by external payment providers. Users should review the applicable privacy and cookie policies of the payment provider used for their transaction.

↑ Back to top

13. Cookies and Marketing Communications

Where applicable, cookies and similar tracking technologies may help us understand whether users interact with:

• Emails;
• Marketing campaigns;
• Course promotions;
• Website advertisements; or
• Other communications.

Where consent is required, we will seek appropriate consent before using non-essential tracking technologies for marketing purposes. You may also be able to unsubscribe from promotional emails using the unsubscribe mechanism contained in those communications.

↑ Back to top

14. Cookie Retention

Different cookies may remain on your device for different periods. Some cookies may expire when you close your browser. Other cookies may remain for a defined period, depending on their purpose and configuration. We aim to retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, security, operational, and regulatory requirements.

↑ Back to top

15. Changes to Cookies

The cookies and technologies used by a website may change over time. We may add, remove, replace, or modify cookies and third-party technologies as our Website, services, security requirements, analytics needs, or legal obligations change. If significant changes are made to our cookie practices, we may update this Cookie Policy and, where appropriate, provide additional notice or request consent.

↑ Back to top

16. Third-Party Websites

Our Website may contain links to third-party websites. This Cookie Policy applies only to ChartWise Academy's Website and does not govern third-party websites. We recommend reviewing the privacy and cookie policies of third-party websites before providing personal information or accepting cookies.

↑ Back to top

17. Children's Privacy

Our services are intended for users who meet the applicable age and legal requirements for accessing and purchasing our educational services. We do not knowingly use cookies for the purpose of collecting personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us.

↑ Back to top

18. Data Security

We take reasonable measures designed to protect information associated with our Website. However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. Users should also take appropriate precautions, including keeping their devices, browsers, passwords, and accounts secure.

↑ Back to top

19. Your Privacy Rights

Depending on applicable law, you may have certain rights concerning your personal information. These may include rights relating to:

• Access;
• Correction;
• Deletion;
• Withdrawal of consent;
• Restriction or objection to certain processing;
• Data portability, where applicable; and
• Other rights provided by applicable law.

For information about how ChartWise Academy collects, uses, stores, and protects personal information, please refer to our Privacy Policy.

↑ Back to top

20. Applicable Law

This Cookie Policy shall be interpreted together with our Privacy Policy and Terms & Conditions and shall be subject to applicable laws and regulations. For users in India, our practices will be governed by applicable Indian laws and regulations relating to privacy, data protection, electronic communications, consumer protection, and information technology, as applicable from time to time. Where users access the Website from other jurisdictions, additional privacy or cookie requirements may apply.

↑ Back to top

21. Updates to This Cookie Policy

We may update this Cookie Policy periodically. When we make changes, we will update the "Last Updated" date at the beginning of this Policy. Users are encouraged to periodically review this page to understand our current cookie practices.

↑ Back to top

22. Contact Us

If you have questions, concerns, or requests relating to this Cookie Policy or our use of cookies, you may contact us.

↑ Back to top

23. Acceptance

By continuing to use the ChartWise Academy Website, you acknowledge that you have had an opportunity to review this Cookie Policy. Where applicable law requires consent for non-essential cookies, such cookies will be used only in accordance with the applicable consent requirements and your selected preferences. ChartWise Academy reserves the right to update this Cookie Policy as necessary to reflect changes in our Website, technologies, services, or legal requirements.

↑ Back to top